Billing Terms and Conditions
Effective Date: February 2026
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Lyons Pro Performance ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your").
By accessing or using our website http://www.lyonsproperformance.com and purchasing our products, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing
Prices
All prices for products and services listed on http://www.lyonsproperformance.com are displayed in United States Dollars (USD) and are subject to change without prior notice.
Taxes and Fees
Prices may not include applicable taxes, duties, or governmental fees unless explicitly stated at checkout.
2.2 Payment Methods
We accept the following payment methods:
Credit and Debit Cards
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Visa
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Mastercard
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American Express
Express Checkout Options
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Apple Pay
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Shop Pay
Payments are securely processed through Shopify Payments, our payment gateway provider.
2.3 Payment Due Date
One-Time Purchases
Payment for all orders is due immediately at checkout.
Orders will not be processed or shipped until payment has been successfully authorized and received.
3. Invoicing
Invoice Issuance
Invoices or digital receipts are issued immediately after order confirmation.
Delivery Method
Invoices and order confirmations are sent electronically via email to the email address provided during checkout.
Customer Responsibility
Customers are responsible for ensuring that their billing information, including email address and payment details, is accurate and up to date.
4. Disputed Charges
Notification Period
If you believe you have been incorrectly charged, you must notify us within 15 days of the transaction date.
Contact Information
Disputes should be sent to:
Email: support@lyonsproperformance.com
Please include:
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Order number
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Transaction date
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Description of the dispute
Resolution
We will investigate all billing disputes promptly and work toward a fair resolution.
5. Refunds and Credits
Refunds are provided in accordance with our Return and Refund Policy.
Approved refunds will be issued to the original payment method used during purchase.
Processing Time
Refunds are typically processed within 5–7 business days after approval.
Please note that banks or credit card providers may take additional time to post the refund.
6. Taxes
Customer Responsibility
Customers are responsible for any applicable taxes including:
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Sales tax
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Use tax
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Import duties or customs charges (if applicable)
Tax Exemption
If you are tax-exempt, you must provide valid documentation before completing your purchase.
7. Billing Errors
Corrections
If we identify a billing error, we will correct it as quickly as possible.
Overcharges
If you have been overcharged, we will issue a refund or credit for the overcharged amount.
Undercharges
If an undercharge occurs due to a system error or other issue, we may contact you to resolve the outstanding balance.
8. Payment Security
Data Protection
All payment transactions are handled securely using industry-standard security measures.
Payment Processor
Payments are processed through Shopify Payments, and Lyons Pro Performance does not store your credit card details on its servers.
SSL Encryption
Our website uses Secure Socket Layer (SSL) encryption to protect your financial and personal information.
9. Changes to Billing Terms
We reserve the right to update or modify these Billing Terms and Conditions at any time.
Notification of Changes
Updates will become effective immediately upon posting on our website:
http://www.lyonsproperformance.com
Acceptance of Changes
Continued use of our website or services after changes have been posted constitutes acceptance of the revised Terms.
10. Limitation of Liability
No Liability for Indirect Damages
Lyons Pro Performance will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website.
Maximum Liability
Our maximum liability for any claim related to billing or payments is limited to the amount paid for the product or service involved in the transaction.
11. Governing Law
Jurisdiction
These Billing Terms and Conditions are governed by the laws of the State of Illinois, United States.
Venue
Any legal disputes arising under these Terms shall be resolved in the courts located in Illinois, United States.
12. Contact Information
For any billing-related questions or concerns, please contact us:
Lyons Pro Performance
Address:
8022 Bradley Drive
Tinley Park, IL 60487
United States
Email:
support@lyonsproperformance.com
Phone:
888-390-9165
Website:
http://www.lyonsproperformance.com
Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
13. Entire Agreement
These Billing Terms and Conditions, together with our:
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Terms and Conditions
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Privacy Policy
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Return and Refund Policy
constitute the entire agreement between you and Lyons Pro Performance regarding billing matters.
Acknowledgment
By purchasing products or using services on http://www.lyonsproperformance.com, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.