Effective Date: February 2026

At Lyons Pro Performance, we understand that sometimes plans change. If you need to cancel an order, we aim to make the process as simple and convenient as possible.

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Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing the order.

Orders may be canceled within 24 hours of order placement, provided the order has not yet been processed or shipped.

Once an order has entered the shipping process or has already been shipped, it cannot be canceled.

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Orders Already Shipped

If your order has already shipped, cancellation is no longer possible. However, you may still request a return after receiving the item.

Please refer to our Return and Refund Policy for full details on returns and eligibility.

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How to Request a Cancellation

To request an order cancellation, please contact our customer support team with your order number and request.

Lyons Pro Performance

Email:
support@lyonsproperformance.com

Phone:
888-390-9165

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM Central Time

Address:
8022 Bradley Drive
Tinley Park, IL 60487
United States

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Important Notes

• Cancellation requests are processed on a first-come, first-served basis.
• We cannot guarantee cancellation if the order has already been processed or shipped.
• If cancellation is approved, a full refund will be issued to the original payment method.